I have used the service for bees the first time and I never seen a bee the rest of the summer. I moved from that location to a home by the water which we get tons of spiders. So I decided to use their services again. I was greeted by a very nice young man named Dylan who was very professional and explained everything and was very prompt on his time. I'm glad they service my area in Newport. I am anxious to see the results through the summer. I will update next month to let you know how things are going. The office staff is very professional as well.